Returns
How can I return my order?
Find the document to download below:
THE RETURN FORM.PDF
Returns must be made by tracked parcel * to the following address:
LADYGUM
3 RUE TANGUY PRIGENT - ZA DU BOIS BLANC
22950 TREGUEUX - FRANCE
*LadyGum ® team does not take into account the costs for product returns: any possible costs will be at your expense. Products received damaged will not be refunded.
How long does it take to make a return?
Returns are accepted up to 14 days* after your order has been shipped.
*only for an eshop purchase, with proof of purchase.
For a purchase in store, contact the store manager.
Exchange or refund an item
Exchanges are no longer accepted for purchases on our eshop ladygum.com.
Refunds are accepted only for eshop purchases, up to 14 days, excluding worn products.
If you made a purchase in store, keep your receipt and contact the store manager.
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